Junior Field Technical Support

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信息概要                 【信息类别】雇主招聘 【职业分类】专业技术 【职位概况】全职 - 长期工 - 白班 【大致薪水】[ 面议 ] 【上班日期】[ 未知 ] 【雇主描述】Telecommunication 【所在地区】万锦 查看地图，确定具体方位 【招聘人数】1 人 【工作地点】[ 未填写 ] 【可否学生】欢迎学生 / 须有工签 【语言要求】英语流利

联络信息                 【联 系 人】CIK_HR 【联系电话】[ 未提供 ] 【电子邮件】[ 发送邮件 ] 【其他电话】[ 未提供 ] 【传真电话】416-800-4511

详细介绍                                                 CIK Telecom is one of the largest telecommunication companies in Canada, offering High Speed Internet, Digital Home Phone and IPTV. CIK is registered as a licensed carrier with the CRTC (Canadian Radio-Television and Telecommunications Commission) since 2003. CIK headquarters is located in Toronto and has offices in Montreal, Vancouver, and overseas. We are looking for friendly, responsible, enthusiastic, dynamic and detail-oriented individuals to join our Technical Support team. Responsibilities: -Manage all on-site installation, repair, maintenance and test tasks for DSL/Cable internet, Digital Home Phone, and IPTV services -Develop strong understanding of company’s products -Diagnose errors or technical problems and determine proper solutions -Produce timely and detailed service reports -Follow all company’s filed procedures and protocols -Cooperate with technical team and share information across the organization -Comprehend customer requirements and make appropriate recommendations -Build positive relationships with customers -Assist other departments to follow up any customer issues -Other responsibilities assigned by management Qualifications: -Minimum Grade 12 or equivalency -Telecommunications experience and knowledge about DSL, Cable CPE would be an asset -Knowledge about networking/computer ect. -Previous experience working in a customer service setting an asset -Energetic with excellent communication skills and positive attitude -Flexibility to work hours and overtimes -Fluent English (written & verbal) -A valid Ontario Driver’s License with a clean drive’s abstract Other requirements: This position includes outside travel to customers’ premises All prospective employees must pass a background check. If you believe you have the relevant experience, enthusiasm and great attitude that we're looking for, please submit your cover letter and resume with Job Code 115. CIK Telecom is an equal opportunity employer committed to a diverse workforce. While we thank all that apply, only those selected will be contacted. Job Type: Full-time

其他信息                 【发布时间】8月30日 22:07 【有效期】三个月