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信息概要
| 【信息类别】雇主招聘 | 【职业分类】办公文员 |
| | 【职位概况】全职 - 长期工 - 白班 / 中班 / 夜班 | | 【大致薪水】15.00 加元/小时 | 【上班日期】[ 未知 ] | | | 【雇主描述】[ 未填写 ] | | 【所在地区】大多地区 | 【招聘人数】[ 若干 ] | | 【工作地点】[ 未填写 ] | | | 【可否学生】须有工签 | | 【语言要求】英语流利 / 国语流利 / 粤语流利 |
| 联络信息
| 【联 系 人】Faster Career |
| | 【联系电话】[ 未提供 ] | 【电子邮件】[ 发送邮件 ] | | 【其他电话】[ 未提供 ] | 【传真电话】[ 未提供 ] |
| 详细介绍
Your responsibilities
· Answer incoming customer calls/emails/social media queries with regard to product delivery, billing concerns and general queries.
· Respond to customer questions and objections utilizing established service de-escalation techniques and endeavor to provide resolutions the first time around.
· Maintain a high level of professionalism and build a positive rapport with each and every customer
· Update customer information in the customer service database after each customer interaction.
· Work with the management team to stay updated on product knowledge and stay updated on any changes in company policies
· Make a positive impact on the company’s bottom line by problem-solving and turning frustrated clients into repeat customers
· Exercise retention efforts when appropriate
Job Requirements / Qualifications
· Must be bilingual (English and Mandarin or Cantonese)
· Must be at least 18 years of age
· Ability to type at least 25 words per minute
· Flexible schedule – with 24/7 availability
· Overnight premiums from 10 pm to 6 am
· High school or GED
· Work permit/PR/Citizen
· Working Hours: 8Hrs/day, 40Hrs/week
What we offer
· Hourly Pay starting at $15.00 with the opportunity to earn bonuses based on performance or through our employee referral program.
· An employee assistance program which provides excellent medical, dental and benefits plans
· Internal career advancement opportunities with JUMP Career Plan
· Several discounts used on various services (Gym, Costco, etc.)
· Paid Training
PLEASE SEND YOUR RESUME THROUGH EMAIL TO：[email protected]
THANK YOU.
| 其他信息
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发表于 2020-3-27 09:09:32